Delivery - Please Read
Pickup or Delivery
- We offer both self-pickup and delivery
- Indicate your preferred date and time at checkout
- You can also organize your own courier pickups. Just select preferred slot and provide your courier with your Order Number
Delivery Charges and Slots
Delivery hours: 10am – 6pm daily
🚚 Standard Delivery — $17
- Within 4 hours
- Slots ; 10am - 2pm or 2pm - 6pm
⚡ Priority Delivery — $27
- Within 1 hour, between 10am–6pm
- Indicate your preferred slot at checkout (e.g. 10–11am)
🌙 Out-of-Hours Delivery — $40
- Before 10am or after 6pm
- Subject to availability — please contact us to arrange
Delivery Terms
- Ensure your address, recipient name and mobile are correct at checkout
- Deliveries arrive within your booked slot — we cannot provide exact ETAs or arrival notifications
- All our deliveries within a slot are picked up and dropped off by location. It's not a one to one delivery.
- Booking a delivery to arrive within 10am - 2pm means your order will arrive ANYTIME within this slot. Please contact us to check ONLY if your order didn't arrive within your slot.
- Our products are perishable — failed deliveries require a new order and delivery charge
- Customer is responsible for ensuring someone is home and the address is correct
- We are not responsible for products that have left our shops or left outside on customer's instruction